Shipping & Policies

processing and shipping
 All orders for physical products typically require a 1-2 week processing time. Most oils are made to order. When your order has been prepared, packaged, and labeled, you will receive your shipping notification with a tracking number. Shipping times vary with location. 
Please be aware that Spookywood Spirit Shop reserves the right to modify processing times as needed. In the event that processing times are extended, you will be notified via email.
refunds and returns

Given the nature of my products, returns are not accepted.

Refunds will be determined case by case. Contact Bhex via email.

If your order arrives broken, please consult and file a claim with your postal provider. All products are properly packaged to ensure safe handling. Then get in contact with Bhex.

order inquiries

All inquiries regarding orders, products, etc. MUST be handled via business email.  No social media messages regarding orders will be returned.